Privacy Policy

At HDC Logistics, LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or courier services in Atlanta, GA, and Philadelphia, PA, including B2G, B2B, same-day delivery, medical delivery, solar logistics, and airport/TSA deliveries. Please read this policy carefully. By using our services or website, you consent to the practices described herein.

1. Information We Collect

We collect information to provide and improve our courier services. The types of information we may collect include:

• Personal Information: Name, email address, phone number, billing address, and payment details provided when booking services or contacting us.
• Shipment Information: Details about shipments, such as contents, weight, origin, and destination, necessary for logistics operations.
• Website Usage Data: IP address, browser type, pages visited, and time spent on our website, collected via cookies and similar technologies.
• Communication Data: Information from emails, phone calls, or forms submitted through our website.

2. How We Use Your Information

We use the collected information to operate our business and enhance your experience. Purposes include:

• Processing and fulfilling courier service requests, including scheduling and tracking shipments.
• Communicating with you about service updates, inquiries, or promotional offers (with your consent).
• Improving our website and services through analytics and user feedback.
• Complying with legal obligations, such as regulatory requirements for government or medical deliveries.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• Service Providers: With trusted third parties (e.g., payment processors or tracking software providers) who assist in delivering our services, bound by confidentiality agreements.
• Legal Compliance: When required by law, such as in response to a court order or regulatory request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate safeguards.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze usage. Cookies may track your preferences and site interactions. You can manage cookie settings through your browser, but disabling cookies may affect website functionality.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.

6. Your Rights

You have the right to:

• Access or request a copy of your personal information we hold.
• Request correction of inaccurate information.
• Request deletion of your information, subject to legal obligations.
• Opt out of marketing communications by contacting us or using unsubscribe links.

To exercise these rights, contact us at info@hdclogistics.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing information.

8. Children’s Privacy

Our services and website are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the effective date will be noted below. Continued use of our services or website constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or our services, please contact us at info@hdclogisticsgroup.com  or call 855-432-1110